About Michael O'Brien

Hi, I'm Michael.

I'm a product manager, builder, and operator. I've spent the last decade shipping real products at companies like Boston Dynamics, Samsung, and Uber - and building my own on the side.

At Boston Dynamics, I led the rebuild of their global support center from scratch: content strategy, design system, Salesforce and Jira integration, ITAR compliance. At Samsung, I built a sales chat automation for the Galaxy S20 launch that caught at-risk customers in real time and routed them to senior agents. At Uber, I created R2D2, an internal Slackbot that automated support workflows and cut resolution times across the org.

I also build my own products. SailMOB is a multiplayer browser sailing game built with React, Three.js, and Supabase. Street Sketch turns any street address into watercolor art. I like making things that work, and teach you something about the world.

I started Ventus Optera because I kept seeing the same problems: disconnected tools, processes held together with duct tape, teams spending hours on work that should be automated. I come in, figure out what's broken, and fix it. Sometimes that means strategy. Sometimes it means writing code. Usually both.