Field notes
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Field notes on fixing broken SMB processes with automation: the warning signs, the real costs, and what actually works.
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November 12, 2025 · Systems
Stop firefighting: 5 signs your processes are broken
You fix one urgent thing and two more show up. Every day ends with the list longer than it started. That's what a broken process feels like from the inside.
Read November 10, 2025 · Systems5 signs you've outgrown your spreadsheets
The grid that got you off the ground eventually becomes the thing slowing you down. Here's how to tell when you've crossed that line.
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