Services
I do the strategy and the build. Here's how it breaks down.
How I Work
Every engagement follows the same structure: figure out what's wrong, build the fix, then automate what should run on its own.
Audit & Strategy
Process Optimization
Map current workflows, identify bottlenecks, and redesign processes for maximum efficiency before building anything.
Software Selection
Vendor-agnostic evaluation and procurement to ensure you select the right tools for your specific needs and budget.
Data Strategy & BI
Audit your data ecosystem and design a clean architecture so you can actually trust your numbers.
Implement & Operate
CRM Integration
Implementation and integration of CRMs (Salesforce, HubSpot) to centralize customer data and streamline sales.
Custom Apps & APIs
Development of internal tools, dashboards, and customer portals when off-the-shelf software isn't enough.
Knowledge Management
Internal wikis and external help centers that are actually organized and useful.
Automate & Scale
Ways to Work Together
I structure engagements around what you actually need.
Advisory
Strategy & planning
I work with your team to figure out what to build, what to buy, and what to automate. Fractional PM or technical advisor.
Project-Based
Scoped build, start to finish
I take on a defined project - CRM rollout, knowledge base, custom app - and deliver it.
Retainer
Embedded with your team
I stay on to maintain, iterate, and improve your systems over time. Player-coach for ops and tooling.
Got something that needs fixing?
Tell me what's not working. I'll tell you what I'd do about it.
Get In Touch