I build the systems your team actually needs.

Product management, process design, custom tools, and automation. I figure out what's broken and fix it.

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How I Work

Three phases: understand the problem, build the solution, then automate what should run on its own.

Audit & Strategy

I map your current workflows, find what's slow or broken, and design a plan to fix it.

Implement & Operate

I build the thing - CRM setup, custom apps, integrations, knowledge bases. Whatever the plan calls for.

Automate & Scale

I set up AI agents and automated workflows so your team stops doing repetitive work by hand.

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Featured Work

Boston Dynamics Support Center

(2024)

Led the full rebuild of support.bostondynamics.com - content audit, new design system, and integration with Salesforce, Jira, and Paligo CCMS for hardware versioning and export compliance.

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Built with

Paligo
Salesforce
Confluence
Jira
Figma
Docebo
Google Analytics
Bitly

Boston Dynamics Support Center homepage screenshot

Trusted By

Ways to Work Together

I structure engagements around what you actually need - advice, a specific build, or ongoing support.

Advisory

Strategy and planning sessions

I work with your team to map out what to build, what to buy, and what to automate. Think fractional PM or technical advisor.

Project-Based

Scoped build, start to finish

I take on a defined project - a CRM rollout, a knowledge base, a custom app - and deliver it.

Retainer

Embedded with your team

I stay on to maintain, iterate, and improve your systems over time. Player-coach for your ops and tooling.

What I Build

Strategy through implementation. I do both.

Custom Apps & APIs

Internal tools, dashboards, customer portals - the stuff your team needs that doesn't exist yet.

Knowledge Management

Internal wikis, help centers, and documentation systems that your team will actually use.

Software Selection

Evaluate, select, and procure the right software for your needs and budget.